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Service via social media requires speed, engagement

first_imgResponse time and meaningful engagement with members are key factors to consider when carrying out a social media service strategy, according to “The State of Social Media Customer Service 2015,” a white paper from the Incite Group.Interacting with customers on social media allows a credit union to have a more human face and be more approachable to members.But to build engagement with members and improve their experience, credit unions must consider:• Speed. A J.D. Power and Associates 2013 Social Media Benchmark Study showed 67% of consumers used social media for service. But a Five9 report showed 49% will stop doing business with a company if they receive inadequate service.In other words, a slow response time can damage the credit union brand.Research by Simply Measured found only 10% of companies reply to a tweet within an hour, and the average response time is 5.1 hours. Respond more quickly and you’ll have more satisfied members. continue reading » 21SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

2017 AITEO Cup: National Preliminary Matches Get August 2nd Date

first_imgThe national preliminary matches for this year’s edition of the AITEO Cup (formerly known as Federation Cup) will take place on August 2 at various designated centres (10)This was contained in the following letter sent to all state football federations by the Nigeria Football Federation (NFF).Nigerian Professional Football League (NPFL) big spenders FC IfeanyiUbah are the defending champions after they defeated Nasarawa United 5-4 on penalties to win the 2016 edition following a goalless affair in regulation time.RelatedEverton Reiterates Continental Target For Akwa United (AUDIO)April 16, 2019In “NPFl”AUDIO: Only Top Referees Would Handle AITEO Cup Games — NFF 1st Vice PresidentAugust 15, 2017In “Nigeria”Aiteo Cup: NPFL, NNL Weekend Fixtures Experience StandstillApril 24, 2019In “Federation Cup”last_img read more

GVC donates football sponsorships to Gamble Aware

first_img GambleAware: Engage those with lived experience of gambling harms August 28, 2020 Submit GVC hires ‘comms pro’ Tessa Curtis to re-energise media profile  August 25, 2020 YGAM focuses on BAME community engagement with CVR link-up August 21, 2020 StumbleUpon Share Share Related Articles Ahead of the upcoming football season, GVC Holdings has confirmed that it will be donating a number its current sponsorship deals to GambleAware’s ‘Bet Regret’ campaign.GVC has confirmed that a total of 42 clubs will be donating their sponsorship assets to GambleAware, including: Sunderland, West Bromwich Albion, Burnley, Sheffield Wednesday and Sheffield United.The move comes a bid to limit the exposure of gambling brands in football while also trying to encourage fans to moderate betting behaviour. Patrick Kerr, Director of Safer Gambling at GVC Holdings, commented: “Whilst we want football fans to be able to enjoy a bet, we recognise the importance of doing this in a safe, responsible way. “Handing over this valuable inventory to GambleAware is a demonstration that we are committed to helping our customers bet in a safe and responsible way, and we look forward to continuing to promote the Bet Regret campaign in the future to help increase awareness about safer gambling.”With the Scottish Professional Football League due to commence this weekend, the Ladbrokes branding – usually shown across interview backdrops, static and LED boards – will now be replaced with the Bet Regret campaign logo.Marc Etches, Chief Executive Officer for GambleAware, added: “We are delighted that GVC Holdings has made this move to support the Bet Regret campaign. With the number of opportunities to bet and exposure to messages associated with gambling being so prevalent in football, it’s incredibly important that football fans think twice about betting when drunk, bored or chasing losses.”last_img read more

NBA trade rumors: Rockets target Lakers guard Kentavious​ Caldwell-Pope

first_imgThe Rockets are targeting Lakers guard Kentavious Caldwell-Pope as part of a three-team trade with the Lakers and Suns, according to The Athletic, which cited unidentified sources. The report adds that the Rockets are “in desperate search for an upgrade at the wing” and that the Lakers, along with several other contenders, have shown interest in Suns small forward Trevor Ariza. The Rockets (12-14) will host the Lakers (17-10) on Thursday with tipoff set for 8 p.m. ET. NBA trade rumors: 76ers could be interested in Lakers guard Kentavious Caldwell-Popecenter_img Caldwell-Pope, 25, has veto power on any trade and “he and his agent, Rich Paul, would only sign off on a trade should a deal arise that benefit Caldwell-Pope’s career,” per the report. He has drawn interest from several teams in recent months, including the 76ers.Story on @TheAthleticNBA: Rockets emerge as possible suitor for Lakers’ Kentavious Caldwell-Pope in multi-team scenarios.— Shams Charania (@ShamsCharania) December 12, 2018Caldwell-Pope, who is averaging  8.6 points and 2.3 rebounds in 21.6 minutes per game with the Lakers this season, signed a new one-year, $12 million deal with the Lakers this offseason after he played for the team in 2017-18. He is not eligible to be traded until Dec. 15.  Related Newslast_img read more

LSU vs. Georgia final score: Joe Burrow dazzles in Tigers’ blowout SEC championship win

first_imgMORE: Watch select college football games live with fuboTV (7-day free trial)Burrow was sparkling, completing 28 of his 38 throws for 349 yards, four touchdowns and no interceptions. He led an offense that put up 37 points on a Bulldogs defense that entered the game allowing 10.4 per game, ranking second in the nation. He also made multiple additions to his “Heisman moment” file, highlighted by an absurd 71-yard pass after escaping pressure in the second half.Joe Burrow is a magician.— CBS Sports (@CBSSports) December 8, 2019LSU set the tone early, scoring 14 points in the first quarter as Georgia missed a field goal attempt on its best scoring chance of the opening period. A missed kick by the Tigers entering halftime kept their lead at 17-3, but the game got out of hand quickly after the break.In the third quarter, Burrow led two touchdown drives shorter than two minutes to put the game away and keep his team’s undefeated record intact. LSU’s defense, meanwhile, held Georgia quarterback Jake Fromm in check, limiting him to 20-of-42 passing for 225 yards and one touchdown. It also picked him off twice.The Tigers now await Saturday’s Big Ten championship and Sunday’s selection show to learn what seed they will occupy during their first trip to the College Football Playoff.Sporting News provided live scoring updates and highlights from LSU vs. Georgia in the SEC championship game 2019.LSU vs. Georgia score Q1Q2Q3Q4FLSU14317337Georgia030710LSU vs. Georgia scoring playsFirst quarter9:09  — LSU quarterback Joe Burrow 23-yard pass to wide receiver Ja’Marr Chase. Extra point good.0:12 — LSU quarterback Joe Burrow 7-yard pass to wide receiver Terrace Marshall Jr. Extra point good.Second quarter11:28 — Georgia kicker Rodrigo Blankenship 39-yard field goal.2:22 — LSU kicker Cade York 41-yard field goal.Third quarter8:20 — LSU kicker Cade York 28-yard field goal.2:22 — LSU quarterback Joe Burrow 4-yard pass to wide receiver Terrace Marshall Jr. Extra point good.0:45 — LSU quarterback Joe Burrow 8-yard pass to wide receiver Justin Jefferson. Extra point good.Fourth quarter11:45 — Georgia quarterback Jake Fromm 2-yard pass to wide receiver George Pickens. Extra point good.7:41 — LSU kicker Cade York 50-yard field goal.LSU vs. Georgia live updates, highlightsFinal: LSU 37, Georgia 107:53 p.m.: LSU runs out the clock on an easy win.7:36 p.m.: FIELD GOAL, LSU. York from 50, just in case Georgia was planning on pulling a late miracle. LSU 37, Georgia 10.7:27 p.m.: TOUCHDOWN, Georgia. A 13-play, 75-yard drive. Fromm hits George Pickens from a couple of yards out, an impressive catch by the wideout. LSU 34, Georgia 10.Pick(en)s it out of the air for the touchdown.— CBS Sports (@CBSSports) December 8, 2019End third quarter: LSU 34, Georgia 37:09 p.m.: TOUCHDOWN, LSU. An exclamation point. Burrow and the offense take advantage of the short field quickly. A high-arcing 8-yard pass to Jefferson for the score with less than a minute left in the third. LSU 34, Georgia 3.The 4th TD of the Joe Burrow Show— CBS Sports (@CBSSports) December 8, 20197:07 p.m.: INTERCEPTION, LSU. Welp. Fromm is picked off on the first play of the drive. Stingley gets his second of the day, just jumping a quick out-breaking route.”He’s not a future superstar – he’s a superstar.”Derek Stingley is special.— CBS Sports (@CBSSports) December 8, 20197:04 p.m.: TOUCHDOWN, LSU. Georgia nearly gets another stop near the goal line, but Burrow hits Marshall on third-and-goal. That just about puts it away late in the third quarter. LSU 27, Georgia 3.6:57 p.m.: Burrow does it again. A crazy escape leads to a 71-yard pass to start the drive. Quite a play by wide receiver Justin Jefferson, as well.Heisman Moment— CBS Sports (@CBSSports) December 7, 2019Joe Burrow is a magician.— CBS Sports (@CBSSports) December 8, 20196:54 p.m.: MISSED FIELD GOAL, Georgia. The Bulldogs nearly had a touchdown, but Stingley made a nice play to break up the pass. Then, Blankenship misses his second of the afternoon. This one from 37 yards. Brutal.6:43 p.m.: FIELD GOAL, LSU. York bounces back from his miss at the end of the first half with an easy chip shot. Good job of bending but not breaking by Georgia, but the Bulldogs need to score now. LSU 20, Georgia 3.6:42 p.m.: The Tigers run four plays with goal-to-go (a defensive pass interference penalty provided an extra down) but can’t convert. They’ll try a short field goal.6:33 p.m.: Another injury for Georgia, and this one appears serious. Freshman DB Tyrique Stevenson is carted off with what appears to be a lower leg injury.6:29 p.m.: LSU special teamer Tony Carter ejected for targeting on the opening kickoff.Targeting: LSU – Georgia— CJ Fogler (@cjzero) December 7, 20196:25 p.m.: A huge block on the opening kickoff of the second half has Georgia linebacker Walter Grant on his back for a while. Seems likely it will get reviewed for targeting and/or a blindside block penalty.6:23 p.m.: An interminable halftime is about to come to an end. LSU outgained the Bulldogs, 255-138, in the first 30 minutes.Halftime: LSU 17, Georgia 35:53 p.m.: MISSED FIELD GOAL, LSU. A huge break for Georgia. The Tigers moved down the field easily, but York misses from 48, and it should be a 14-point game at the half.5:44 p.m.: INTERCEPTION, LSU. Fromm puts one up, hoping his man could get a step. Instead, Tigers cornerback Derek Stanley turns around and grabs a nice pick.PICK FOR LSU! Derek Stingley finds it at the last second.— CBS Sports (@CBSSports) December 7, 20195:39 p.m.: FIELD GOAL, LSU. Tigers tack on 3 more with a 41-yarder. Couple of minutes left for Georgia to try to answer. LSU 17, Georgia 3.Joe Burrow just makes things happen.— CBS Sports (@CBSSports) December 7, 20195:32 p.m.: Fromm appears ready to return on the next series, somewhat unsurprisingly.5:27 p.m.: Georgia backup quarterback Stetson Bennett misfires on 3rd-and-17, his first play of the day.5:25 p.m.: Fromm gets sacked and stays down with an ankle injury. Got rolled up on, it appeared. He’s down on the field for a while.5:20 p.m.: Marshall with a bad drop on third down, could have been a touchdown. LSU punts.5:12 p.m.: FIELD GOAL, Georgia. The Bulldogs stall, and Blankenship is good from 39 yards out to put them on the board. A positive drive, with Fromm picking up a couple of chunk plays through the air. LSU 14, Georgia 3.5:08 p.m.: The Bulldogs are putting a drive together, and LSU nose tackle Tyler Shelvin is down with an injury and is eventually helped off the field.End first quarter: LSU 14, Georgia 04:57 p.m.: TOUCHDOWN, LSU. A 41-yard pass to Terrace Marshall Jr. puts the Tigers on the doorstep, and Burrow hits Marshall again a few plays later for a 7-yard score. Too easy for the Tigers. LSU 14, Georgia 0.The old catch off the chest for Terrace Marshall.— CBS Sports (@CBSSports) December 7, 2019Joe Burrow and Terrace Marshall made it look easy on this one.— CBS Sports (@CBSSports) December 7, 20194:54 p.m.: MISSED FIELD GOAL, GEORGIA. Bulldogs kicker Rodrigo Blankenship pulls a 52-yarder wide left.4:50 p.m.: Bulldogs wide receiver Dominick Blaylock makes a catch but goes down with a noncontact knee injury. He eventually walks off with the help of trainers.4:45 p.m.: Clyde Edwards-Helaire with a near-disaster, but his elbow hit the ground before the ball popped out. LSU avoids a turnover deep in its own territory but still punts two plays after.4:36 p.m.: Fromm with another erratic series, and the Bulldogs punt it away.4:26 p.m.: TOUCHDOWN, LSU. Burrow with just an absurd amount of time in the pocket and he eventually finds Ja’Marr Chase in the end zone for a 23-yard score. LSU 7, Georgia 0.Waiting…Waiting…Waiting…TOUCHDOWN LSU.— CBS Sports (@CBSSports) December 7, 20194 :25 p.m.: Joe Burrow with his first bit of magic on the afternoon. LSU driving.Burrow to Burrow.— CBS Sports (@CBSSports) December 7, 20194:18 p.m.: Another missed opportunity for the Bulldogs. Fromm has a guy wide open over the middle, but he underthrows him. LSU will take over after a punt. 4:16 p.m.: LSU seemed to have a third-down sack to force a three-and-out, but a facemask call gives the Bulldogs a first down.4:13 p.m.: Jake Fromm looks deep on the first play of the game and has his man, but it’s dropped.4:12 p.m.: Georgia will start at the 25 after a touchback. Undefeated LSU used Saturday’s SEC championship game to make its case for the No. 1 seed in the College Football Playoff. The Tigers completed a 37-10 beatdown of Georgia behind four touchdown throws from quarterback Joe Burrow, who sewed up his Heisman campaign in style.The Tigers (13-0) were ranked No. 2 in the most recent CFP ranking, but depending on how No. 1 Ohio State performs against Wisconsin in the Big Ten championship, LSU may leap past the Buckeyes. Georgia (11-2) will not make the Playoff after occupying the No. 4 spot following the regular season. last_img read more