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Early training helps retailer retain workers

first_img Comments are closed. Related posts:No related photos. Early training helps retailer retain workersOn 7 Jan 2003 in Personnel Today A fast-track training programme that gives graduates management experienceat an early stage has helped supermarket group Budgens compete for staffagainst its bigger rivals. The training overhaul has seen junior management turnover fall from 30 percent two years ago, to about 4 per cent today. HR director Paul Daynes said the high turnover of management staff and alack of available, high-quality replacements led to a greater emphasis oninternal development. “We can’t compete for people with the big supermarket groups in termsof wages, but we can compete in our training and development,” he said. The firm operates small supermarkets and has about 6,500 staff. It needs 100new managers annually to sustain an expansion plan of 20 store openings a year.Daynes said the company put a huge emphasis on developing existing staff andattracting new managers with the promise of high-level experience. The firm nowtakes on 30 graduates a year, and allows them to manage a store within 18months. As a result, the group now has an 80 per cent retention rate for the firstyear, with 65 per cent still around after five years. Previous Article Next Articlelast_img

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